Frequently Asked Questions

Contact Information

For general inquiries, or for customer service needs regarding your subscription, please contact us by calling 512-890-3830 (local) or 844-334-4700 (toll-free) or by emailing customerservice@digestpublishing.com.

For inquiries by mail:

Digest Publishing

2051 Gattis School Rd

Ste. 540 PMB 214

Round Rock, TX 78664

I am not receiving my Digest Publishing emails

Most likely we do have your correct email address, but the emails are being sent to another folder like your spam folder. This is due to your email provider’s settings to ensure that you receive email from valid senders. However, how they identify and sort emails will sometimes cause you not to receive your newsletter.

Therefore we ask that you WHITELIST our email address. Whitelisting is the process of adding an email to an approved sender list, so emails from that sender are never moved to the spam folder. Instead, when you whitelist our email address, you are confirming that you know and trust us, the sender. This tells an email server (like Gmail) to move messages to the inbox directly. 

Digest Publishing newsletters will come from different emails depending on your subscription.

Click here for the full list of subscription sender emails and how to whitelist their email addresses for your email provider.

You can search your email for any of the above addresses and reply to the message in order to whitelist us.

If you’re still having delivery issues, you can make sure your email provider accepts all emails and doesn’t mark them as “spam.” Add us to your safe senders list by following the instructions listed here.

I have forgotten my password

If you've forgotten your password you can follow this link to choose a new one. Simply enter the email address you used when you subscribed and you’ll be able to reset your password to something of your choosing.

I cannot login to my paid publication

All of your subscriptions – including reports, issues and updates – are hosted at the Digest Publishing website. You can log in using your email address as your user name and the password you chose. 

If you've forgotten your password you can follow this link to choose a new one.

Can I subscribe if I don’t live in the U.S.?

Yes you can. We have subscribers from all over the world and our recommendations can be placed with most international brokers. Most companies mentioned in a Digest Publishing newsletter are listed on the US exchanges (NYSE, NASDAQ, OTC) and/or the Canadian exchanges (TSX, TSX-V, CSE).

When will I receive my first issue or alert?

Once you subscribe, you’ll have immediate access to the latest issue, all of the premium reports and the latest updates. They are hosted on the Digest Publishing website, and can be accessed by logging in.

The frequency of your new issues will depend on the service you signed up for. Some paid services are weekly and others are monthly or as they become available.

I’m having trouble ordering online

If you have difficulty with online ordering, or just want to speak with someone about the publication you are interested in, please call us at 512-890-3830 (local) or 844-334-4700 (toll-free) to speak with a representative that can assist with your order or answer any questions you may have.

Where can I see the terms of my subscriptions?

The My Account page shows the following information about your subscriptions:

  • Status
  • Renewal Frequency
  • Next Renewal Date
  • Renewal Price

How can I update my billing information?

Click the “Update Billing Information” link on the My Account page to enter your update billing information. Please note that it is important that you enter the same email address that you use to receive your email newsletter subscription.

Do all subscriptions have an auto-renewal option?

Yes, all subscriptions are placed on automatic renewal with a valid credit card when you initially place your order. This is for your convenience so your subscription does not get interrupted. Auto-renewal rates are at regular price, however special renewal offers may be emailed to you prior to publication anniversary date.

Please contact our Member Services department via email at customerservice@digestpublishing.com or by phone at 512-890-3830 (local) or 844-334-4700 (toll-free), and we can make any necessary adjustments for you.

You can also click the “Cancel Subscription” option on the My Account page to cancel your subscription’s upcoming renewal.

I want to cancel my subscription and request a refund

You can cancel your subscription by emailing us at customerservice@digestpublishing.com or by calling 512-890-3830 (local) or 844-334-4700 (toll-free). As long as your cancellation request is made within the refund-eligible period (typically 60 days) you will receive a full refund. This refund period also applies to any renewal charges.

What is the difference among the premium Digest Publishing newsletters?

You can view a summary of the various Digest Publishing newsletters here.

What is Daily Profit Cycle?

Daily Profit Cycle is a free financial newsletter, where we pledge to deliver foresight in a world of groupthink, along with outsized profits during the ups and downs of all market seasons. We believe there's a natural rhythm — or cycle — to the market and the sectors within it. Understanding these cycles — and where we are in them — is key to higher investment profits in both the short- and long-term. To that end, we offer some of our insights in the free Daily Profit Cycle newsletter.

Where can I find Bizarro World Podcasts?

You can watch all of the Bizarro World Podcast with Nick Hodge and Gerardo Del Real at their YouTube channel.

How do I navigate my membership once logged in?

While each membership may have unique features or information, we have put together an easy-to-use guide to help you explore your member benefits and make the most out of your subscription, please see below:

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